We help clients develop skills and expertise in three key areas: Leadership Development, Business Development and Managing Conflict in the Workplace. Our clients come from a wide range of industries including Media, Finance, FMCG, IT, Local and Central Government, Agriculture, Pharmaceutical and Construction.
Develop great leaders | Win and grow more business | Manage workplace conflict
We start with diagnosis - ensuring a deep understanding of a client's specific objectives. We use a range of assessment tools to determine where the needs and opportunities are so our coaching and training solutions deliver meaningful and measurable results.
We deliver in a range of ways; from workshops to tailored training programs and one-on-one or group coaching. Our training focuses on delivering tools, skills and processes that are practical and easy-to-use. Our coaching and workshops use real-world examples to ensure participants can immediately apply the skills they learn.
Working with clients I often see the same principle being applied to developing content for presentations. There is a strong temptation to cram in too much information - running the risk the audience will disengage and you fail to get any of your messages across.
What role does reciprocity play in developing Trusted Advisor relationships? Asking a client for a favour or giving the client a favour are both equally helpful in developing the business relationship.
Being relaxed about working proactively with customers shows that you do not have a ‘rationing’ mentality, there is more you have to offer and you are totally comfortable with always being able to demonstrate your value. This builds trust and demonstrates a customer-centric not knowledge-centric approach.
To discuss how we can can further assist you and your business, call us on +64-9-360 0773.
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