Facilitation Training

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The Programme

Facilitation Skills equips people with the confidence, skills, and tools to effectively lead and facilitate group discussions, meetings, workshops and other group activities.

Relevant for

• Leaders and managers
• Project Managers
• Presenters
• Anyone who has a regular role conducting meetings and group based activity or where facilitation is a key part of their role.

Outcomes

Participants Will

• Learn the dynamics of facilitation
• Be effective at managing the various stages of a facilitated session
• Be able to identify and deal with various audiences and individual styles
• Use tools and techniques to manage conflict and difficult personalities
• Get buy-in or agreement and take groups through a facilitation process that results in clear, agreed outcomes.
• Achieve objectives in an efficient and productive way.
• Convey greater confidence and professionalism in their role as a facilitator.

What is Covered

• Key attributes of a good facilitator
• Setting clear outcomes – and the “set-up”
• Planning and structuring
• Meeting “rules of the game”
• Building rapport
• Questioning techniques and listening skills
• Challenging group thinking - Group Process Tools and capturing information
• Key delivery skills (How to read and respond to group, body language, and non-verbal cues)
• Techniques for control and handling conflict
• Summaries, conclusions and gaining commitment to action

Delivery Options

• Individualised one-on-one coaching sessions
• A team programme